Shipping policy

Shipping Policy

This Shipping Policy outlines how Get Epimedium processes and delivers orders placed through our online store. Our goal is to ensure that every order reaches you quickly, safely, and in excellent condition.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

Once your order has been shipped, you will receive a notification with delivery details.

Shipping within Bulgaria

All orders within Bulgaria are delivered via Econt.

Available delivery options include:

  • Delivery to address

  • Delivery to an Econt office

Delivery time is typically 1–3 business days, depending on the destination and courier workload.

Shipping costs are calculated automatically at checkout and depend on:

  • Shipment weight

  • Selected delivery method

  • Courier pricing

International Shipping

For international orders, we use the services of Bulgarian Posts.

Delivery times may vary depending on the destination country and are typically between 7 and 21 business days.

Please note that international shipments may be subject to:

  • Customs duties

  • Import taxes

  • Other local fees

These charges are determined by the destination country and are the responsibility of the recipient.

Order Tracking

Once your order has been shipped, you will receive delivery information, which may include a tracking number depending on the selected shipping method.

Delivery Delays

In rare cases, deliveries may be delayed due to:

  • High courier demand

  • Weather conditions

  • Customs processing

  • Other circumstances beyond our control

Get Epimedium is not responsible for delays caused by courier services or external factors.

Undelivered or Returned Shipments

If a shipment is returned to us due to:

  • Incorrect address

  • Unclaimed package

  • Refusal upon delivery

we may contact you to arrange reshipment. In such cases, additional shipping costs may be the responsibility of the customer.

Contact

If you have any questions regarding shipping or a specific order, feel free to contact us:

Email: getepimedium@gmail.com

Our team will do its best to assist you as quickly as possible.